Shipping policy

 

At Genion Space our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest responsiveness levels to you at all times.

1. PROCESSING TIME:

Order verification, tailoring, quality check, and packaging. This may take an additional 1-2 days. However, for some hot-selling products, we will try our best to keep them in our warehouse so that we can ship your package on the same day you order.

2. SHIPPING TIME:

NORTH AMERICA

---

United States:
All products:  4-10 business days

Canada:
DualGlow Anchor Lamp & Other products: 8-12 business days
Flexi Lap Desk 2.0 Max: Not available yet

OCEANIA

---

Australia, New Zealand: 
DualGlow Anchor Lamp & Other products: 10-12 business days
Flexi Lap Desk 2.0 Max: Not available yet

EUROPE

---

United Kingdom:
DualGlow Anchor Lamp & Other products: 5-8 business days
Flexi Lap Desk 2.0 Max: Not available yet

Germany, France, Italy, Spain:
DualGlow Anchor Lamp & Other products: 6-10 business days
Flexi Lap Desk 2.0 Max: Not available yet

Belgium, Portugal, Austria, Netherlands, Denmark, Sweden, Hungary, Czechia, Slovakia, Croatia:
DualGlow Anchor Lamp & Other products: 6-10 business days
Flexi Lap Desk 2.0 Max: Not available yet

Switzerland, Ireland, Greece, Luxembourg, Norway, Finland, Poland, Estonia, Romania, Latvia, Lithuania, Slovenia, Bulgaria: 
DualGlow Anchor Lamp & Other products: 7-12 business days
Flexi Lap Desk 2.0 Max: Not available yet

ASIA

---

Singapore, Malaysia:
DualGlow Anchor Lamp & Other products: 3-6 business days
Flexi Lap Desk 2.0 Max: Not available yet

Japan, Thailand, Vietnam, Philippines:
DualGlow Anchor Lamp & Other products: 5-8 business days
Flexi Lap Desk 2.0 Max: Not available yet

Hongkong, Taiwan:
DualGlow Anchor Lamp & Other products: 3-4 business days
Flexi Lap Desk 2.0 Max: Not available yet

 

Sorry that our worldwide shipping doesn't include Alaska, Hawaii, and the Balearic Islands. We attempt to deliver your shipment within 2 weeks. But according to our shipping carriers, the delivery time can be fairly lengthy for Alaska, Hawaii, and the Balearic Islands. We can't guarantee the delivery time for these destinations.

For the rest regions of the world, the local delivery is currently very unstable. We are still coordinating with the shipping suppliers. And we will update here as soon as we have any information.

Genion Space SUPPORT