Shipping policy
At Genion Space our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest responsiveness levels to you at all times.
1. PROCESSING TIME:
Order verification, tailoring, quality check, and packaging. This may take an additional 1-2 days. However, for some hot-selling products, we will try our best to keep them in our warehouse so that we can ship your package on the same day you order.
2. SHIPPING TIME:
NORTH AMERICA
United States:
All products: 4-10 business days
Canada:
DualGlow Anchor Lamp & Other products: 8-12 business days
Flexi Lap Desk 2.0 Max: Not available yet
OCEANIA
Australia, New Zealand:
DualGlow Anchor Lamp & Other products: 10-12 business days
Flexi Lap Desk 2.0 Max: Not available yet
EUROPE
United Kingdom:
DualGlow Anchor Lamp & Other products: 5-8 business days
Flexi Lap Desk 2.0 Max: Not available yet
Germany, France, Italy, Spain:
DualGlow Anchor Lamp & Other products: 6-10 business days
Flexi Lap Desk 2.0 Max: Not available yet
Belgium, Portugal, Austria, Netherlands, Denmark, Sweden, Hungary, Czechia, Slovakia, Croatia:
DualGlow Anchor Lamp & Other products: 6-10 business days
Flexi Lap Desk 2.0 Max: Not available yet
Switzerland, Ireland, Greece, Luxembourg, Norway, Finland, Poland, Estonia, Romania, Latvia, Lithuania, Slovenia, Bulgaria:
DualGlow Anchor Lamp & Other products: 7-12 business days
Flexi Lap Desk 2.0 Max: Not available yet
ASIA
Singapore, Malaysia:
DualGlow Anchor Lamp & Other products: 3-6 business days
Flexi Lap Desk 2.0 Max: Not available yet
Japan, Thailand, Vietnam, Philippines:
DualGlow Anchor Lamp & Other products: 5-8 business days
Flexi Lap Desk 2.0 Max: Not available yet
Hongkong, Taiwan:
DualGlow Anchor Lamp & Other products: 3-4 business days
Flexi Lap Desk 2.0 Max: Not available yet
Sorry that our worldwide shipping doesn't include Alaska, Hawaii, and the Balearic Islands. We attempt to deliver your shipment within 2 weeks. But according to our shipping carriers, the delivery time can be fairly lengthy for Alaska, Hawaii, and the Balearic Islands. We can't guarantee the delivery time for these destinations.
For the rest regions of the world, the local delivery is currently very unstable. We are still coordinating with the shipping suppliers. And we will update here as soon as we have any information.
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