DualGlow Anchor Lamp

Setup, Tips & FAQ

How to install it?

Two quick steps. Clamp on, tighten, done.

STEP 1

Position the lamp on the edge of your desk

Place the clamp where you want it, with the base sitting flat on the tabletop.

Desk thickness: Compatible with desks up to 2.1" / 5.3 cm.
STEP 2

Tighten the screw until it feels secure

Turn the bottom screw until it’s snug. No tools needed—just firm, even pressure.

Tip: Tighten until the clamp doesn’t shift when you gently wiggle it.
Quick demo
Clamp → tighten → done
If your desk edge is rounded or slippery, tighten a little more for a stable hold.

How to use it

Choose Remote or Buttons, then follow the quick controls.

REMOTE CONTROL
Pair the remote & the lamp If it’s not responding

The remote is paired by default. If it’s not responding, re-pair it:

  1. Plug the lamp into power.
  2. Within 10 seconds, press and hold Power Switch + Light Control Switch together.
  3. Release when the lamp flashes 3 times.
One remote can pair with up to 4 lamps.
Select which light to control Light Control Switch

Use the Light Control Switch to choose which head (or both) you’re adjusting.

Tip: If you don’t see the change, toggle the Light Control Switch again and retry.
Stepless adjust Brightness & Color Temp

Press and hold to smoothly adjust brightness and color temperature to your preferred level.

Quick demo
Pair the remote
If it’s not responding, re-pair the remote (watch this demo).
#1 Use the remote control
Quick demo
Pair the remote
If it’s not responding, re-pair the remote (watch this demo).
REMOTE CONTROL
Pair the remote & the lamp If it’s not responding

The remote is paired by default. If it’s not responding, re-pair it:

  1. Plug the lamp into power.
  2. Within 10 seconds, press and hold Power Switch + Light Control Switch together.
  3. Release when the lamp flashes 3 times.
One remote can pair with up to 4 lamps.
Select which light to control Light Control Switch

Use the Light Control Switch to choose which head (or both) you’re adjusting.

Tip: If you don’t see the change, toggle the Light Control Switch again and retry.
Stepless adjust Brightness & Color Temp

Press and hold to smoothly adjust brightness and color temperature.

#2 Use the buttons on the light
Quick demo
Use the buttons
BUTTONS ON THE LAMP

Control each light with its buttons

The lamp has two light zones, each with its own 3-button group:

Top 3 buttons
Control the head light.
Bottom 3 buttons
Control the side light.
Use lamp buttons when the remote isn’t nearby—everything is still adjustable.

Your questions, answered.

Why does DualGlow cost more than desk lamp from Amazon?

Totally fair question—Amazon has plenty of lamps that “work,” and if you just need something to light up your desk, those can be enough.

With DualGlow, you get cleaner, more even light for long sessions, and it can also light your face nicely for Zoom calls—plus a clamp that frees up desk space, flexible positioning that stays put, two charging ports, and a simple remote so your desk stays tidy and easy to use.

It really comes down to what you care about: basic light vs. a cleaner, more comfortable setup you’ll enjoy using every day.

Does the head light and slide light come on at the same time?

Absolutely! You can turn on the head light and slide light simultaneously or separately. And with those handy built-in buttons or the wireless controller, you can dial in the brightness and vibe just right. Feel like mixing things up? It’s all at your fingertips!

How wide an area can this lamp effectively cover?

The lamp combines a Head Light with a Side Light, covering a solid 31.5'' (80cm) span. Whether you’re working on one thing or have multiple items spread out, it's designed to give consistent lighting across the area. No dim patches, just even illumination.

Is it difficult to install? Do I need any tools or additional hardware? 

It's a breeze. No need for that dusty toolbox. Just rotate the screws on the bottom by hand, secure it to your tabletop, and voilà! As long as your desk isn't thicker than 2.1'' (5.3cm), DualGlow will fit snugly, keeping things neat and clean.

Is there any risk of it getting too hot or causing any safety issues with long-term use?

We get the concern. It does have a glow-up, but we reimagined LED placement ensures not only a soft glow but also efficient heat dispersion.

If you touch it after a long session, you might find it a tad warm—kinda like your cell phone after you've been using it a while. But nothing too hot to handle. Always looking out for your comfort and safety!

Is it suitable for a kid?

From the get-go, we had the little ones in mind. You know, children's lamps are held to a higher standard than the usual ones. Their young eyes are still growing and they need the best lighting out there.

That’s why this lamp offers bright, even, high CRI and glare-free illumination. And the bonus? Its adjustable design is great for kids of different heights.

Does it save the lighting settings when you turn it back on?

Sure, it remembers the previous brightness and color temperature settings as when it’s turned off.

How long does it take to get my order?

Once you place your order, we’ll pick & pack it within 48 hours (business days).

Estimated delivery times (after it ships):

  • North America — US: 6–10 business days (5–8 expedited), Canada: 8–12
  • Oceania — Australia / New Zealand: 10–12
  • Europe — UK: 5–8 (3–5 expedited), Most EU: 6–10 (5–8 expedited), Some countries: 7–12
  • Asia — SG / MY: 3–6, HK / TW: 3–4, JP / TH / VN / PH: 5–8

The moment it ships, we’ll email you a tracking number so you can keep an eye on it. If you’re ever unsure, just reach out—we’re happy to check your shipment for you.

What is the Genion Space return policy?

If for any reason you are dissatisfied with your product, you can return it for a full refund within 30 days following your delivery.

To be eligible for a return, your products must be clean and undamaged.

We’d love to hear from you!

Questions? Comments? Partnership ideas? Email us.

Questions? Comments? Partnership ideas? Email us.

Email hello@genionspace.com, and we'll provide you with instructions for returning your items. Easy as that!